Effective Date: 07-02-2025
At DARNA, we carry the warmth of our Palestinian village to your home with every handpicked product. Just as we carefully tend to our olive trees under the village sun, we care deeply about protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit DARNA and shop for our sun-dried, village-made Palestinian goods.
1. Information We Collect
a. Personal Information
When you shop with us, join our mailing list, or reach out with questions, we may collect:
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Your name (so we know who we are serving)
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Email address (to send updates from the village)
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Shipping and billing addresses (so your order arrives at your doorstep)
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Phone number (for delivery updates)
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Payment details (processed securely, we never store card numbers)
b. Non-Personal Information
We collect non-personal information to keep our online village shop running smoothly:
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IP address
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Browser and device type
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Pages you visit
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Date and time of your visit
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Referring and exit pages
c. Cookies
Just like sharing a cup of tea in the village, cookies help us remember your preferences and provide you with a smoother, personalized experience on our Site.
2. How We Use Your Information
We use your information to:
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Process your orders of our handpicked Palestinian products
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Share updates about your orders
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Send village news, recipes, and special offers (you can opt out anytime)
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Improve your experience in our online village shop
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Protect and maintain the safety of our Site
3. Sharing Your Information
We never sell your personal information.
We may share your information with:
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Trusted partners (shipping carriers, payment processors) to deliver your village products to you
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Legal authorities if required by law
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Analytics providers to understand how visitors use our Site and improve your shopping experience
4. Data Security
We protect your information with care, just as we protect our family farms. While no online system is completely secure, we use industry-standard practices to keep your information safe.
5. Your Rights
Depending on your location, you may have the right to:
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Access the information we hold about you
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Request corrections
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Request deletion of your data
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Object to or limit how we use your information
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Opt out of marketing communications anytime
To exercise these rights, contact us at [your email].
6. Children's Privacy
We do not knowingly collect personal data from children under 16.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites.
8. Changes to This Privacy Policy
As we grow and bring more products from our village to your home, we may update this Privacy Policy. Any changes will be posted on this page.
9. Contact Us
For questions about your privacy or this policy, reach out to us:
DARNA – From Our Village to Your Table
By shopping with DARNA, you trust us with your information, and we promise to handle it with the same care we use to handpick our olives, herbs, and dates.
